FAQ

Due to the nature of our packaging process, we are unable to make an exchange of products after checkout, so be sure to choose your perfect piece with care! A change of shipping address cannot be guaranteed after 24 hours after the purchase has been made.

If you have a query about your purchase, please be sure to submit a form through the contact page. The contact page is to keep everything nice and simple, so we can get back to you as soon as possible. Please only use the contact page and not any email address you may find on this website or social media. Otherwise, we are unable to guarantee a response.

To preserve the integrity of works that rise in value over time, originals and limited editions are the only works that arrive with a certificate of authenticity. Open edition prints and prints will not come with a certificate of authenticity.

Open edition prints do not arrive hand-signed. The original signature is printed on the fine art print along with the rest of the artwork but will never be available hand-signed. Only limited editions and originals are signed to preserve the integrity of works that increase in value over time and protect collectors' investments.

Your order confirmation and invoice is delivered to your inbox automatically after purchase. If you cannot find it in your primary inbox, it may have ended up in your spam folder! Paper invoices are on top of protected prints and are for our processing records. Sometimes the invoices can be ripped during the unboxing process, but not to worry! You have a digital invoice in your order confirmation for your recording convenience.

Fine art print orders take up to 14 business days to process. Canvas prints take 2 weeks to process and originals take 2-3 weeks to prepare for shipment and to make sure everything is absolutely perfect! We strive to ship orders as quickly as possible. Once dispatched, an automated email is delivered to the email you provided at the checkout. You will have access to tracking information that provides you updates when they occur.

Yes, everything we offer is available for purchase worldwide. However, we would have to confirm delivery charges. Fine art prints and original works are expertly packaged and delivered by DHL

Giclée is basically a very high quality inkjet print. It provides the highest quality printable image with extremely high resolution. It utilises pigmented inks rather than dye containing inks which gives high light fastness and stability.

Giclée on stretched canvas is a print on canvas stretched over a wooden frame, with approximate depth of 3cm. The canvas is supplied ready to hang (unframed). A Giclée print on paper is produced on a high quality heavy weight, 315g, fine art cotton rich paper. The print is ready for you to use with your own frame.

Limited editions suggest only a limited number of prints can be made available for purchase in the edition. For example, in a 25-print limited edition, once all 25 prints have sold, the prints will no longer be available. All prints are numbered (e.g. 1/25) and signed by the artist. The exclusive nature of a limited edition print effectively raises it’s value. Unlike limited edition prints, open edition prints can be endlessly produce, and therefore are priced lower.